Privacy Policy

Last Updated: 02/08/2026

Florelia (“we,” “our,” “us”) values and respects the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and share personal information, and describes your rights and choices. By using https://getflorelia.com (the “Website”), you agree to the practices described in this Privacy Policy.

Collecting Your Information

We collect personal information in various ways, including when you provide it directly to us and automatically when you use our Website.

Categories of information include:

Information you provide:
Name, email address, phone number, shipping and billing address, payment information, account details, customer support communications, feedback, survey responses, photos, or other content you submit.

Information we collect automatically:
IP address, browser type, device information, operating system, referring URLs, usage data, order history, approximate geolocation, and analytics data.

By using our Website and services, you consent to our collection of this information. If you choose not to provide certain information, some features or services may not be available.

Using Your Information

We use personal information for legitimate business purposes, including:

  • Providing, operating, and improving our products and services

  • Processing orders, payments, and subscriptions

  • Customer support and communications

  • Marketing, advertising, and promotional campaigns

  • Analytics, research, and performance monitoring

  • Fraud prevention, security, and legal compliance

We may also use your information to comply with applicable laws, regulations, or lawful requests from authorities.

Sharing Your Information

We may share your information with third parties that perform services on our behalf, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and advertising partners

  • Analytics and technology providers

  • Affiliates or business partners

  • Legal or regulatory authorities when required

Some data sharing for marketing or advertising purposes may be considered a “sale” or “sharing” under certain privacy laws. You may opt out as described below.

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to collect and store information. These technologies help with authentication, saving preferences, analytics, advertising, fraud prevention, and personalizing your experience.

You may disable cookies through your browser settings; however, some Website features may not function properly.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Policy for Children

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

Do Not Track Signals

Some browsers offer “Do Not Track” (DNT) settings. There is no universally accepted standard for responding to DNT signals, and we may not respond to all such signals unless required by law.

International Data Transfers

By using our Website, you understand that your personal information may be transferred to and processed in countries outside your country of residence, including locations where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

Your Privacy Rights

Depending on your location, you may have the right to:

  • Know what personal information we collect and how it is used

  • Access, correct, or delete your personal information

  • Opt out of targeted advertising or data sharing

  • Withdraw consent to processing

  • Request data portability

To exercise your rights, please contact us at info@getflorelia.com. We may request verification of your identity before fulfilling your request.

Retention Period

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Florelia
71 Baggot Street Lower
Dublin, Ireland
📧 info@getflorelia.com